TERMS & CONDITIONS
Last Updated: 19/09/2026
Welcome to TPRI (“TPRI”, “we”, “us”, or “our”). These Terms & Conditions govern your use of our website thetpri.store and your purchase of products from TPRI.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. ABOUT TPRI
TPRI is a clothing and lifestyle brand offering apparel and related products through its online store.
All products displayed on our website are subject to availability. We reserve the right to modify, discontinue, or update any product, design, price, or specification at any time.
2. ELIGIBILITY
By using this website, you confirm that:
You are legally capable of entering into a binding agreement under applicable law.
The information provided by you while placing an order is accurate and complete.
You will use the website only for lawful purposes.
If you are purchasing on behalf of another person, you confirm that you have the authority to do so.
3. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, and specifications displayed on the website are accurate.
However:
Actual colours may vary slightly depending on your device or screen settings.
Minor variations in measurements may occur due to manufacturing and stitching.
Product images may include styling elements that are not included with the product.
TPRI reserves the right to correct errors, inaccuracies, or omissions in product information.
4. PRICING
All prices displayed on the website are in Indian Rupees (INR).
Unless otherwise stated, applicable taxes are included in the displayed price.
TPRI reserves the right to change product prices at any time without prior notice. Any price change will not affect an order that has already been successfully confirmed and paid for, except where required by applicable law.
5. ORDERS
When you place an order on the website, you are making an offer to purchase the selected products.
After placing an order, you will receive an order confirmation through the contact details provided by you.
An order is considered accepted only when TPRI confirms the order.
TPRI reserves the right to cancel or refuse an order in circumstances including, but not limited to:
Product availability issues
Incorrect pricing or product information
Suspected fraudulent transactions
Incorrect or incomplete customer information
Delivery restrictions
Technical errors
If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method, subject to applicable payment-processing timelines.
6. PAYMENT
Payments may be processed through third-party payment gateways.
By making a payment, you agree to provide valid and accurate payment information.
TPRI does not store complete card, banking, or other sensitive payment information unless expressly stated in our Privacy Policy and permitted by applicable law.
TPRI is not responsible for failures caused solely by third-party payment gateways, banks, or payment networks.
7. SHIPPING & DELIVERY
Orders will be shipped to the delivery address provided at checkout.
Estimated delivery timelines displayed on the website are indicative and may vary due to:
Courier delays
Weather conditions
Public holidays
Natural disasters
Strikes or other disruptions
Incorrect address information
Events beyond TPRI's reasonable control
Once an order has been handed over to the delivery partner, tracking information may be provided where available.
Customers are responsible for ensuring that the delivery address and contact information provided at checkout are accurate.
8. RETURN, EXCHANGE & REFUND
Returns, exchanges, and refunds are subject to TPRI's Return & Refund Policy available on the website.
Products eligible for return or exchange must generally:
Be unused and unworn
Be in their original condition
Have original tags and packaging intact
Not show signs of washing, damage, alteration, or misuse
Certain products may be non-returnable or non-exchangeable for hygiene, customization, promotional, or other legitimate reasons, where permitted by applicable law.
TPRI reserves the right to inspect returned products before approving a return, exchange, or refund.
Nothing in this policy limits any consumer rights available under applicable law.
9. DAMAGED OR INCORRECT PRODUCTS
If you receive a product that is damaged, defective, or different from the product ordered, please contact TPRI through the customer support details provided on the website within the applicable return period.
We may request photographs, videos, order details, or other information necessary to verify the issue.
After verification, TPRI may provide an appropriate resolution in accordance with the applicable policy and law.
10. USER ACCOUNT
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.
You agree to immediately notify TPRI if you believe your account has been accessed without authorization.
TPRI reserves the right to suspend or terminate accounts involved in fraudulent, abusive, unlawful, or unauthorized activity.
11. WEBSITE USE
You agree not to:
Use the website for unlawful purposes.
Attempt to gain unauthorized access to the website or its systems.
Interfere with the website's operation or security.
Upload malicious software or harmful code.
Copy, reproduce, modify, distribute, or exploit website content without authorization.
Use automated systems to scrape or collect website content without written permission.
12. INTELLECTUAL PROPERTY
All content available on the website, including but not limited to:
TPRI logos
Brand names
Product designs
Graphics
Photographs
Videos
Illustrations
Website design
Text
Marketing materials
is owned by or licensed to TPRI and is protected under applicable intellectual-property laws.
You may not reproduce, modify, distribute, sell, or commercially exploit any TPRI intellectual property without prior written permission.
13. USER-GENERATED CONTENT
If you submit reviews, photographs, comments, testimonials, or other content to TPRI, you represent that you have the necessary rights to submit that content.
By submitting content, you grant TPRI a non-exclusive, royalty-free right to use, reproduce, display, publish, and distribute that content for legitimate business, marketing, and promotional purposes, subject to applicable law.
TPRI reserves the right to remove content that is unlawful, abusive, misleading, offensive, or otherwise inappropriate.
14. THIRD-PARTY SERVICES
Our website may contain links to or integrate with third-party services such as payment gateways, logistics providers, analytics platforms, or social-media platforms.
TPRI is not responsible for the content, policies, security, or practices of third-party services.
Your use of such services may be subject to their respective terms and privacy policies.
15. PRIVACY
Your use of our website is also governed by our Privacy Policy.
We may collect and process information necessary to process orders, provide customer support, improve our services, and fulfil other legitimate business purposes, in accordance with applicable law.
16. PROMOTIONAL OFFERS
TPRI may occasionally provide discount codes, promotional offers, or limited-time campaigns.
Unless otherwise stated:
Offers cannot be combined.
Promotional codes may have expiry dates.
Certain products may be excluded.
Offers may be subject to minimum order values.
TPRI reserves the right to withdraw or modify an offer in accordance with applicable law.
17. LIMITATION OF LIABILITY
To the extent permitted by applicable law, TPRI will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.
18. FORCE MAJEURE
TPRI will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, strikes, war, pandemics, transportation disruptions, technical failures, or other unforeseen events.
19. CHANGES TO THESE TERMS
TPRI may update these Terms & Conditions from time to time.
The updated version will be published on this page with the revised “Last Updated” date.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.
20. GOVERNING LAW
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable consumer-protection laws.
21. CUSTOMER SUPPORT
For questions, complaints, returns, exchanges, or other concerns, please contact us through the customer-support details provided on thetpri.com.
TPRI
Website: thetpri.com
Email: tpriorderinfo@gmail.com
Phone: +91 8082111709
Business Address: T-51, 507, Future Tower, Amanora Park Town, Hadapsar, Pune - 411028
By using the TPRI website or placing an order, you acknowledge that you have read and understood these Terms & Conditions.
